Shipping policy

Last Updated: July 30, 2026

Thank you for shopping with NamePop! Every bottle is personalized just for you, so we take extra care in crafting and delivering your order.

Order Processing

As each bottle is custom laser engraved with your chosen name, every order is made to order.

  • Processing Time: 2–4 business days
  • Orders are processed Monday to Saturday (excluding public holidays).

Please note that processing time is separate from shipping time.

Shipping Time

Once your order has been dispatched, estimated delivery times are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary depending on your location and courier partner.

Shipping Charges

  • Free Shipping on all prepaid orders across India.
  • Any applicable shipping charges (if any) will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS (where applicable).

You can use the tracking information to monitor the status of your shipment.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier delays
  • Natural disasters
  • Other unforeseen circumstances beyond our control

We appreciate your patience in such situations.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and PIN code are correct before placing your order.

NamePop is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Undeliverable Orders

If an order is returned to us due to:

  • Incorrect address
  • Customer unavailable
  • Refused delivery

We will contact you to arrange re-shipment. Additional shipping charges may apply.

Personalized Orders

Since every bottle is custom-made with your chosen name, production begins shortly after your order is confirmed.

Please double-check the spelling of the name before completing your purchase, as personalized orders cannot be modified once production has started.

Damaged or Incorrect Orders

If you receive:

  • A damaged product
  • An incorrect personalized name
  • A manufacturing defect

Please contact us within 48 hours of receiving your order with:

  • Your order number
  • Clear photos of the product
  • A brief description of the issue

We will review your request and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: viswambharanvignesh@gmail.com

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)